Privacy Policy

In addition to being bound by strict German and European legislation concerning data privacy, Lufthansa LEOS wishes to assure you of its strong commitment to the following principles, which in certain aspects go even further than the current legislation.

Lufthansa LEOS feels a strong need to observe a balance between offering personalized services to its customers and safeguarding the individual's right to data privacy. In the event of any questions or problems concerning this Privacy Policy, please contact our data security officer. 


  • Lufthansa LEOS does not collect personally identifiable information through the Internet or otherwise unless you explicitly choose to provide this information. If Lufthansa LEOS collects information, this will only be for clearly specified purposes.
  • When you choose to provide us with information, it is kept strictly confidential. We do not sell, share or in any way disclose the information obtained for specific purposes to third parties unless obliged to do so by law and/or legal proceedings (e.g., court orders).
  • The data our customers provide us with is discarded as soon as the original purpose is no longer relevant or the customer informs us that he/she desires the data to be discarded.
  • Whenever Lufthansa LEOS collects personal data, the latest security technology is used to make sure that third parties (e.g., ISPs, network companies, ...) cannot access the content transmitted via the Internet.
  • We make every effort to keep data given to us accurate and up to date, and we will process requests for updates quickly and reliably.
  • We make sure that our staff are trained to adhere to these standards. Our employees sign a statement of commitment to these principles.

Internet Links

We are aware that quite a few participating parties in the Internet do not adhere to these principles. We do not accept any responsibility for the behaviour and practices of third parties involved. Although we try to make sure that sites we link to adhere to the principles mentioned above, we are not responsible for the content and privacy policy employed by other Internet sites, carriers and ISPs. 


In Europe the following legislation applies to the subject of data privacy: DIRECTIVE 95/46/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data For Germany this directive is implemented by the 'Bundesdatenschutzgesetz'. In addition, the following legislation is of relevance to this subject: 'Teledienstegesetz' and 'Teledienstedatenschutzgesetz'.

Lufthansa LEOS has appointed Dimitra Zarampouka as the data security officer for Lufthansa LEOS.

She can be reached as follows:

Dimitra Zarampouka
Lufthansa LEOS GmbH
Lufthansa Basis, Tor 23
60546 Frankfurt am Main